NBN, Blessing or Curse?

May 25, 2011

Who knows the when, what or how much of the NBN?  I have to admit that when clients raise the topic, my preference is to avoid the subject just in case it leads to an awkward political discussion.  But whatever shape you think the NBN will take, one thing is for certain, blistering speed will eventually be democratised.

How will we organise, in light of this?  Your staff will eventually have superior internet speeds at home to what they currently have at work.  Therefore, we need to prepare ourselves for some staff members raising questions.  Why would I come in to the office for anything less than a meeting?  Many companies now utilise remote access capabilities.  This, combined with cloud based telephony, it will be harder and harder to justify the daily commute.

If you have the right business telephone system in place, there is no reason why the tail will wag the dog anymore.

Tags: Medium BusinessNBNSmall Business

Author: Ed Hercus


"I only see the NBN being a blessing. As an employer of people I think the ability to have people work from home is a good thing as I dont have to have as much office space (managerial nightmare though). Do I have to get additional phones for people houses or is there a better way to give them the features of their work phones at home?"

By: DavidH on May 25, 2011 2:21AM

"Good Question David. The Management side is really challenging and probably a matter for your particular situation and staff member. What we at iVoice do offer however is comprehensive reporting for each extension which then provides transparency. In terms of your question, we see managers offering one of three things for telecommuters or mobile workers, 1) Unplug your office phone, take it home and plug it into your router. This gives you full extension functionality. This option works well when the worker is either working from home on occasion or in a home emergency, 2) Add an additional handset and operate multiple points to the single extension. This works well for staff doing regular work from home. 3) Operate a softphone via a laptop, smartphone or tablet device. This gives you enormous mobility particularly for travelers, but is limited to the connection be it 3G, WiFi or hard-wire. Up to you "

By: Ed Hercus on May 25, 2011 3:06AM

"I always wondered actually, will our regular land-line phone calls make use of the NBN once up and running?"

By: Mike on May 27, 2011 6:01AM

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